Beautiful Work! Great Service! Very Reliable Company to Work With!
They were pleasant on the phone even though it was during the aftermath of Hurricane Irma. They met all their self-imposed deadlines and got our new glass installed to prevent any additional loss or damage.
We got several glass estimates for a large project in our home renovation. The prices were very similar so I was swayed by the false statements on their website about how well they treat their customers and how much they care about 'earning' your business. Their communication was never good. I'd call, get voicemail and not get an answer for days. They'd email when I asked to be called. They told us 2 weeks so we planned around that, at 4 weeks we got nervous and were told it was the "vendor's fault." So why not have more than one vendor? Or call and apologize (they were defensive and acted like we were a nuisance for calling) or offer to finish the job for less -- but no. We were told we couldn't cancel the order! We were told 2 more weeks of waiting so we cancelled anyway. Honestly, if their website wasn't so full of overflowing rhetoric about how much they care when their treatment was so poor, I wouldn't bother writing the review, but don't be swayed! Lots of contractors don't make their deadlines, but if you rave about your service, mean it.
Just called to get an estimate or a large glass panel for a customer's shower and Melissa answered the phone, she sounded less than thrilled. After asking a couple of questions I could tell that this would not be the company to work with based on how she was speaking to me. I immediately told her to never mind, thank you, and hung up.
Paradise Glass And Mirror Llc is a US Store based in Marco Island, Florida. Paradise Glass And Mirror Llc is located at 421 W Elkcam Cir Suite B, Marco Island, FL 34145, USA.
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